Retail and e-commerce - January 2020

Developments in retail
A new global solution named ‘Verified by GS1’ will provide CPG retailers and marketplaces with brand-verified product data, creating a cloud-based GS1 Registry Platform of unique product identifiers and attributes.
European nations hold eight of the top 10 spots in UNCTAD’s B2C E-commerce Index 2019 (746 kB). Nielsen describes seven forces driving the future of Europe’s retail market. Trace One has published a whitepaper about how retailers are rethinking their strategies to win the retail war. You can download the whitepaper after filling in your details. Bringg has published a report about what retail delivery means to a business. You can download the report after filling in your details.
According to CBS (in Dutch), the number of NL retail outlets has declined by more than 11% over the past decade. A new report (7.68 MB) by Bouwinvest looks at trends in the evolving Dutch retail landscape. According to ING (in Dutch), retail sales growth in NL will continue to be 3% in 2020. IRI (in Dutch) expects supermarket sales to grow by 4.7% in 2020 in NL. According to Paazl (in Dutch), there is hardly any 'green delivery' at Dutch online top sellers. The report will be sent to you after filling in your details (in Dutch).

Packaging for e-commerce
In a recent article, Smithers identifies 5 ways packaging can make an impact on social media. A Macfarlane survey shows that online retailers should focus on packaging sustainability and reduce overpacking. You can download the whitepaper after filling in your details.
An article (371 kB) entitled ‘Reverse logistics in retail: barriers and motivation to products and packaging return’ is published in the Journal of Management of the Federal University of Santa Maria. An article (2.1 MB) about the benefits of eco-friendly packaging on sustainable supply chain management in FMCG industry is published in E3S Web of Conferences. DHL has released "Rethinking Packaging", a new Trend Report that offers a look at the future of packaging in the logistics industry. You can download the report after filling in your details.

E-commerce and consumers
NetDespatch has released its 2019 UK Delivery Report (6.44 MB), based on a survey of 2013 UK adults who had received deliveries in the past six months.
OTTO (in Dutch) research finds 78% of the Dutch do not suffer from delivery shame. At the same time, they do think that neighbours order too many parcels. According to a First Insight survey, Gen Z shoppers will make purchase decisions based on sustainable models. The report will be sent to you after filling in your details.
According a CBS survey, half of the Dutch population who have shopped online over the course of 2019 have reported complaints. In 2015, 40% said they experienced problems related to online purchases.

Drone developments
Researchers at RISE in Sweden have conducted the country’s first aerial food delivery project.
ISO has published ISO 21384-3, a standard that specifies requirements for safe commercial drone operations. ASTM and the Global Unmanned Traffic Management Association (GUTMA) have signed a memorandum of understanding aimed at helping air traffic managers leverage standards to integrate drones into airspace systems worldwide.

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