Last mile logistics is difficult

The last mile, which can be seen as the last leg of e-commerce fulfilment, is expanding and innovating at an extensive rate. The last mile contributes to about 60% of the total logistics costs for home deliveries. The growing amount of consumer orders in the Netherlands has driven change in this sector. This change has been reported in a White Paper by UC Logistics (November 2015).
The increased growth in volume of deliveries will drive higher service levels attained by delivery services, which includes faster, more trustworthy and more frequent deliveries The potential collaboration between the logistics provider and web shops will also increase the check-out experience for customers.
Click here to download the UC Logistics white paper (1.5 MB, in Dutch).
Click here for more information about the NVC E-course Packaging for E-commerce.
On 20 January 2016 an interactive NVC presentation on the role of holistic packaging design on consumer experience will be given.

If you have any questions about this subject, please contact us: info@nvc.nl, +31-(0)182-512411. This item is also included in our monthly overview, the NVC Members-only Update.